What are the benefits of a toll free number?

In 1967, AT&T created the first toll-free 800 service.

In the 1980’s, toll-free numbers began to gain prominence in businesses across the United States.

In fact, so many toll-free numbers were used that the 800 supply of prefixes was nearly exhausted and new prefixes, like 866 and 877, were introduced.

With the continuous growth of business over the Internet, many businesses would also like to benefit from having a toll free number.

The benefits of a toll-free telephone number can include:

  • making your company more accessible to clients, customers, employees, and business associates.
  • enhancing your image as a successful, professional company
  • making it simpler for your customers to reach you when they have questions.
  • lowering business costs if you are currently accepting collect calls or are finding it expensive to keep in touch with the home office while on the road.
  • detailing incoming calls on your statement, allowing easier customer tracking.
  • easy to set up and affordable even for startups and small businesses.
  • forwarding calls to any other number, like a cell phone or landline.

One thing to keep in mind is that, since there is no charge to the caller, some people may end up calling you, even if they have no interest in your product or company.

For more information, please see Pioneer Telephone’s Toll Free Service and features.

What is the Difference Between Intralata and Interlata?

Local Access Transport Area also called Service areas by some telephone companies. It’s a local (one of approximately 196) geographical areas in the US within which a local telephone company may offer telecommunications services-local or long distance.

INTRALATA is also known as “local toll” or “local long distance.” These are calls that originate and terminate in the same Local Access Transport Area (LATA), but still require a 1 + in order to complete them. Your local carrier is allowed by law to reserve a geographic area (not more than 50 miles) around your home for intralata calls NOT passed to your long distance carrier. These areas (in some localities called “zones”) are typically listed in the front of your local phone book.

INTERLATA call: A call that is placed within one LATA (Local Access Transport Area) and received in a different LATA. These calls are carried by a long distance company.

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