What are the benefits of a toll free number?

In 1967, AT&T created the first toll-free 800 service.

In the 1980’s, toll-free numbers began to gain prominence in businesses across the United States.

In fact, so many toll-free numbers were used that the 800 supply of prefixes was nearly exhausted and new prefixes, like 866 and 877, were introduced.

With the continuous growth of business over the Internet, many businesses would also like to benefit from having a toll free number.

The benefits of a toll-free telephone number can include:

  • making your company more accessible to clients, customers, employees, and business associates.
  • enhancing your image as a successful, professional company
  • making it simpler for your customers to reach you when they have questions.
  • lowering business costs if you are currently accepting collect calls or are finding it expensive to keep in touch with the home office while on the road.
  • detailing incoming calls on your statement, allowing easier customer tracking.
  • easy to set up and affordable even for startups and small businesses.
  • forwarding calls to any other number, like a cell phone or landline.

One thing to keep in mind is that, since there is no charge to the caller, some people may end up calling you, even if they have no interest in your product or company.

For more information, please see Pioneer Telephone’s Toll Free Service and features.

What is the Difference Between Intralata and Interlata?

Local Access Transport Area also called Service areas by some telephone companies. It’s a local (one of approximately 196) geographical areas in the US within which a local telephone company may offer telecommunications services-local or long distance.

INTRALATA is also known as “local toll” or “local long distance.” These are calls that originate and terminate in the same Local Access Transport Area (LATA), but still require a 1 + in order to complete them. Your local carrier is allowed by law to reserve a geographic area (not more than 50 miles) around your home for intralata calls NOT passed to your long distance carrier. These areas (in some localities called “zones”) are typically listed in the front of your local phone book.

INTERLATA call: A call that is placed within one LATA (Local Access Transport Area) and received in a different LATA. These calls are carried by a long distance company.

Welcome to the New Pioneer Website

Welcome To Pioneer TelephoneIt’s an exciting time here at Pioneer Telephone. 2014 will bring big changes for us as a company and we are excited to re-introduce our brand with a fresh new look and expanded web presence. We have been hard at work behind the scenes to bring our customers a superior online experience to match our world class customer service. With the launch of our new website we have put our best foot forward.

A Transformation with You in Mind

We’ve improved the layout for seamless navigation and user experience, while enhancing our customer resources. Our first priority has always been our customers’ satisfaction, and we are confident that the website changes we’ve implemented will reflect that goal.

We Continue To Grow Our Lineup

Pioneer continues to expand its offerings and we now offer local service in California, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maine, Michigan, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Washington, and Wisconsin. As we grow the reach of our consumer services we remain as dedicated as ever to small businesses with our T1 Voice and Data products. We also have exciting plans for the future and new services in the pipeline. Pioneer has plans for an exciting new VOIP service, so keep an eye out for the unveiling, and in the meantime please explore our new site!

The Telecommunication Industry is Evolving

industry focus on telecommunications

Image Credit: NevadaBusiness.com

The telecommunications industry is evolving at a rapid pace with the global move towards Cloud storage and diverting the threat of cyber-attacks on businesses. Recently, the leaders of the telecommunications industry gathered to address the most pressing issues that affect rapidly evolving technology. Some main points included how the downturn in the economy affected the industry, what challenges are staffing facing in this climate, and what we can expect from technology in the next few years. If you are interested in reading more about the development of the telecommunications industry check out Nevada Business’ article.

Why Washington Residents Remain Loyal to Their Landline Phones

Woman with home telephoneA recent PEMCO Insurance survey revealed that 68% of Washington residents continue to use their land line telephones. Regardless of the state’s high-tech reputation they exceed the national average of people who maintain land line access. For the residents of this state, land line telephones are necessary and relied upon for emergencies. Tell us why you still rely on your land line service. For more information about this article, visit Bellevue Patch.