Contact Us

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There are several ways to get in touch with Pioneer Telephone, but whichever you choose, you’ll receive a prompt response along with our superior customer service. Many common questions can also be answered on our website FAQ page!

All of Pioneer’s service professionals are based in the United States. We are proud to offer your exceptional service; in fact, 97% of all calls received during business hours are answered in less than 20 seconds by one of our service professionals.

By Email
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Submit any questions or comments you have about Pioneer Telephone’s plans or services by email, 24/7. A service team member will promptly respond to your inquiry. We always want to hear your input on how we can improve, or if you think we are doing a great job!

By Phone

Speak with one of our professional service team members located in South Portland, Maine. We can be reached 9am-8pm EST, Monday-Friday. Feel free to call with any specific questions you have, or just to introduce yourself.

Many common questions can also be on our website FAQ page.

By Fax

When important documents need sending and there is no time to wait on a stamped envelope, a fax is the simple solution. Fax Pioneer Telephone any time regarding your account.

By Mail

It seems rare these days, but sometimes there is still occasion for old fashioned snail mail. We are pleased to receive your correspondence, and we will write back promptly!

Send Account Inquiries to
Pioneer Telephone
39 Darling Avenue
South Portland, Maine 04106
Send Payments to
Pioneer Telephone
PO Box 11018
Lewiston, ME 04243-9469

Please remember to include your full name, account number and telephone number with any inquiry so that we may best serve you.